Difference between revisions of "Week 1"
From Green Garage Detroit
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*** online forms for questions | *** online forms for questions | ||
*** live chat (like [http://www.troylibrary.info/ Troy Public Library]) | *** live chat (like [http://www.troylibrary.info/ Troy Public Library]) | ||
| + | ***texting | ||
** Reference service for visitors | ** Reference service for visitors | ||
*** 1st 2 hours of research free....then a nominal charge beyond that | *** 1st 2 hours of research free....then a nominal charge beyond that | ||
Revision as of 16:18, 14 January 2010
return to urban sustainable library
Contents
Review the what, why, who components
What is an urban sustainable library?
- We defined sustainability for the Green Garage as having 3 necessary components: environmental integrity, economic justice and community well-being. 2 If any of these elements are missing, it is not considered sustainable.
- So our library will be sustainable as defined above, and will obviously be urban as defined by the location of the building and the surrounding community.
- It will be a source of environmentally sustainable information for the community.
Why this library?
- Our goal is to make it easier for people to make more sustainable choices in their lives.
- We believe that ...
- everyone has a right to the information needed to make these more sustainable choices.
- choosing more sustainable ways of living is more likely to be successful when the person is connected to an encouraging community.
- Our purpose is to connect (support) people to the information and people (encouragers) who can help them successfully make these more sustainable choices.
Who are our clients?
- Tenants of the Green Garage.
- Our immediate community.
- Anyone who makes contact with us (to what degree?).
- We don't know yet.
Components of library
- website, blog, Flickr, YouTube, Facebook, Twitter
- physical library: books, periodicals(?), computers, archived posters.
- consultation service
- book club
- kiosk
How will we provide consultation services?
- General format for service
- Reference service for those working at the Green Garage (entailing research on topics, summary answers, organize info for the building on daily basis, develop content and scheduling for classes, organize information learned)
- Provide free information (example: CAT)
- information pages (like geothermal systems or rain barrels)
- 10 most frequently asked questions
- online forms for questions
- live chat (like Troy Public Library)
- texting
- Reference service for visitors
- 1st 2 hours of research free....then a nominal charge beyond that
- Could provide something like surgery sessions at CAT, where you can sit down with an expert for a nominal fee and discuss your project/issue
- Provide referrals to experts
- Information vs advice
Other considerations
- Movement from physical to hard drive to online (cloud)...where exactly will our information be, and how can we best find it?
- Examples:
- Evolution of GLGI library.
- Mike looking up 'humidifiers.'
- Examples:
- How are we making this library an interactive experience? How are we involving our clients?
- Example: Library 2.0 (from Wikipedia).
- What are we bringing that is unique - what value can we add?
- Example: Someone comes to us with a question about installing solar panels. How can we help beyond what they can find online?
- How can we bridge the gap between the people with the knowledge and the people reporting on the knowledge?
- Example: Someone stops by and asks how we developed our heating and cooling systems. How can we be best prepared to answer that question?
